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Sunday, August 29, 2010

Intangible benefits of training

In addition to imparting specific skills (technical or soft skills) to employees, corporate training has the following intangible benefits :

Variety : Provides a refreshing break from the monotony of everyday work and gives the brain something new to feed on.

Stress relief: For those involved in stressful jobs – for example frontline customer support – training provides a getaway (even if only for a few hours or a couple of days at the most). I am not saying training is a vacation, but it will most likely be less stressful than jobs like customer support.

Networking: A training session can be a platform that brings together people from various teams within the same company. It can provide an opportunity for people to get to know each other better and exchange ideas.

Team-building: Some teams are highly dispersed – for example a team of sales people who are always out of office meeting customers. For such teams, training sessions could be the only occasions when everyone comes together in one place.

Employee reward: Providing training to employees is one of the best ways for management to communicate the message that they care about the employees’ growth. Thus, training is a performance reward. Also, if the training is at an overseas location, it is an added perk (if the employee likes to travel!)

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