In many cases, the person who makes a decision on whether to send people for training has no clear idea about what the training will impart. The trainees themselves arrive without much idea about the scope of the training. This creates a lot of confusion and frustration for the trainer and the trainees. Imagine a situation where a trainer teaches a class with a complete mismatch in expectations between trainer-trainee..and imagine further how frustrating it would be for the trainer to ask his trainees for feedback at the end of the class.
The trainee and the trainee’s manager (whoever is paying for the training) should be completely clear on what the training will accomplish. Otherwise it is likely that the training will miss the mark..it will not squarely accomplish the objectives. Resources are wasted without achieving real business results.